FAQ

Everything you could possibly need to know about Tokyo Cocktail 7 Days !
If we’ve not answered your query below, please email welcome@cocktailbar.jp.

Q. Do I need Cocktail Passport for the participation?

Yes. Your Cocktail Passport entitles you to the special drinks at participating bars from 20 April to the 29th. This offer is for free at VILLAGE and for JPY1,000 (excl. VAT and service charge) event cocktails at any time the participating bars are open. You must bring the Cocktail Passport during the event.

Q. Where do I purchase Cocktail Passport?

You could receive at the participating bars before and during the event, 20 April to the 29th. It can be also purchased online in advance by 20 April. The advance ticket is JPY3,800 (incl. VAT). Once the event begins, it will be JPY4,500 (incl. VAT) at VILLAGE, the main venue, UNU, where is open for 2 days only, 20 April (12:00 to 21:00) and the 21st (12:00 to 17:00).

Q. Can I buy Cocktail Passport at the participating bars?

Yes, it can also be purchased at the participating bars from early April.

Q. I’ve already registered and bought my ticket but where can I get the Cocktail Passport? It will be sent?

If you request the delivery online, it will be delivered to your requested place.
If not, the collection of Cocktail Passport happens at VILLAGE, the main venue, UNU, where is open for 2 days only, 20 April (12:00 to 21:00) and the 21st (12:00 to 17:00) in exchange for the confirmation sheet sent via email. You can either print this off or download it onto your phone.

Q. I request Cocktail Passport delivery online and when can I receive?

It will be sent around by 13 April to your specified place via Letter Pack by Japan Post, which is deposited in a post box.

Q. Can I purchase only by credit card?

Only credit card is available online. For the door ticket at VILLAGE, we could accept only cash. In the case of participating bars, please ask the staff.

Q. Where can I pick up the Cocktail Passport?

If you select VILLAGE pick-up online, it can be collected at VILLAGE, UNU, in exchange for the confirmation sheet sent via email. The VILLAGE opening is only for 2 days, 20 April (12:00 to 21:00) and the 21st (12:00 to 17:00).

Q. What should I bring to pick up the Cocktail Passport?

Please do not forget to bring the confirmation sheet sent via email upon purchasing with you at the VILLAGE 2 days opening, 20 April (12:00 to 21:00) and the 21st (12:00 to 17:00).

Q. What if my Cocktail Passport is lost?

Unfortunately Cocktail Passport cannot, under any circumstances, be replaced if lost, stolen or damaged, even with proof of purchase. Cocktail Passport is non-transferable and is personal to you.

Q. I bought the Cocktail Passport in advance but cannot go. Can I cancel the purchase?

Under any circumstances, it cannot be canceled.

Q. What if I’m the only one in my group having the Cocktail Passport, can I order cocktails for my friends?

You can personally enjoy all the benefit of special JPY1,000 cocktails, however the rest of your group will not be able to participate in. Each person must have Cocktail Passport for the participation.

Q. With the Cocktail Passport, I can try all the cocktails?

There is no limit imposed on the number of JPY1,000 (excl. VAT) special cocktails during the event. Even during, you can enjoy also on-menu cocktails at regular prices.
Let’s drink mindfully and enjoy the bar culture !

Q. What else can I do during the event, on top of bar hopping?

There will be mini seminars, and worldwide famous 9 pop-up bars at VILLAGE where you can enjoy free drinks.

Q. When is Cocktail passport valid?

It is valid 10 days, from Saturday, 20 April to Monday, the 29th at the participating bars. VILLAGE is open only for 2 days, 20 April (12:00 to 21:30) and the 21st (12:00 to 17:00).

Q. I cannot find the confirmation sheet for the advance ticket.

It is sent via e-mail, welcome@cocktailbar.jp. If your e-mail system rejects, it cannot be sent. Please check if your system can be able to accept.
If you could not still find the sheet, please contact welcome@cocktailbar.jp.